Shipping slower than advertised
"This website’s shipping speed calculations are wrong, and they won’t do anything about it. On Sept 26 I ordered these cups for a clinic that I was hosting on Oct 9th, solely because the website said I’d receive it by Oct 5th. When I hadn’t even received a confirmation email by Oct 1 I contacted them. They said actually, orders are processed and shipped within 7-10 business days, then the shipping time is additional! I asked why the website said “order this now and receive it on Oct 5” and they dodged. We went back and forth and finally I asked to cancel the order for a refund. They dodged that too. The items arrived October 13th… they had PLENTY of time to upgrade my shipping to something faster but didn’t offer, just said there was a chance the items would arrive in time and kept stringing me along."




